Workbook is slow to open in Excel 2002 (327365)



The information in this article applies to:

  • Microsoft Excel 2002

This article was previously published under Q327365

SYMPTOMS

When you open an Excel 2002 workbook, it may take a long time before the workbook opens.

CAUSE

This issue may occur if the workbook contains a large number of VLOOKUP formulas.

RESOLUTION

Service Pack Information

This problem is corrected in Office XP Service Pack 3. To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Office XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.The English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time     Size        File name
   ---------------------------------------------
   20-Jan-2003  19:36    12,679,436  Excel.msp
   20-Jan-2003  20:20    15,011,604  Excelff.msp

				
After the hotfix is installed, the English version of this fix should have the following file attributes or later:
   Date          Time       Version       Size       File name     
   -----------------------------------------------------------
   17-Jan-2003   10:17:58   10.0.4914.0   9177672    Excel.exe
				

By default the fix is on. However, you can turn the fix off. Follow these steps:
  1. Locate and then click the following key in the registry:

    HKey_Current_User/Software/Microsoft/Office/10.0/Excel/Options

  2. On the Edit menu, point to New, and then click DWord.
  3. Type QFE_Charlotte, and then press ENTER.
  4. On the Edit menu, click Modify.
  5. Type 1, and then click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.

Modification Type:MinorLast Reviewed:10/11/2005
Keywords:kbHotfixServer kbQFE kbservicepack kbstoprespond kbPerformance kbofficexppresp3fix kbOfficeXPsp2fix kbOfficeXPPreSP2fix kbOffice2000preSP3fix kbbug kbfix KB327365