FIX: Event 25 Error Message Is Logged When the Printer Is Configured to Use the Upper Paper Tray (327359)


The information in this article applies to:

  • Microsoft Host Integration Server 2000
This article was previously published under Q327359

SYMPTOMS

An Event 25 error occurs when a 3270 print session or a 5250 print session is configured to use a printer that has DMBIN_UPPER specified as a paper source in the printer's DEVMODE structure.

This problem occurs only if the 3270 print session or the 5250 print session is configured to use a Printer Definition Table (PDT) file and the Printer Language is Hewlett-Packard (HP) PCL option is selected.

The following is an example of a typical Event 25 error message as it appears in the log:
Event ID: 25
Source: SNA Virtual Print Driver
Description: If your print output is correct, this warning can be ignored.

If your session has "Printer Language is Hewlett-Packard (HP) PCL" selected, then the SNA Virtual Print Driver has not recognised your PaperSize (1) or Orientation (1) setting. If your job output has incorrect PaperSize or Orientation, use GDI printing or put the definitions in the START_JOB macro in your PDT file.

If your session is not configured for HP PCL, the SNA Virtual Print Driver cannot automatically apply PaperSize and Orientation Admin settings. If your job output has incorrect PaperSize or Orientation, use GDI printing or put the definitions in the START_JOB macro in your PDT file.

Print Session: <Print Session Name>.
Printer: <Printer Name>.

CAUSE

The Host Integration Server 2000 print server is designed to recognize specific paper sources so that it can send HP Printer Control Language (PCL) control codes to the printer if the print session is using a PDT and the Printer Language is Hewlett-Packard (HP) PCL option is selected.

However, print server does not correctly recognize a paper source of DMBIN_UPPER when this source is specified in the dwDefaultSource parameter in the printer's DEVMODE structure. The Event 25 error occurs because the paper source is not recognized.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Host Integration Server 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

328152 How to obtain the latest service pack for Host Integration Server 2000

Hotfix information

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date          Time    Version     Size      File name
   -------------------------------------------------------
   09-Aug-2002   12:25   5.0.0.900   274,704   Winvprt.dll

NOTE: Because of file dependencies, the most recent fix that contains the preceding files may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was corrected in Microsoft Host Integration Server 2000 Service Pack 2.

MORE INFORMATION

The DEVMODE structure contains information about the device initialization and environment of a printer. The print driver that is installed for the printer is responsible for returning the DEVMODE structure, which includes the dwDefaultSource value.

The dmDefaultSource parameter specifies the default paper source that the printer uses. This parameter is an integer value as defined in wingdi.h. The print driver must return a value that matches one of the values listed in the following table: 
     +---------------------+----------------+
     | Paper Source        | Value          |
     +---------------------+----------------+
     | DMBIN_UPPER         | 1              | 
     +---------------------+----------------+
     | DMBIN_ONLYONE       | 1              |
     +---------------------+----------------+
     | DMBIN_LOWER         | 2              |
     +---------------------+----------------+
     | DMBIN_MIDDLE        | 3              |
     +---------------------+----------------+
     | DMBIN_MANUAL        | 4              |
     +---------------------+----------------+
     | DMBIN_ENVELOPE      | 5              |
     +---------------------+----------------+
     | DMBIN_ENVMANUAL     | 6              |
     +---------------------+----------------+
     | DMBIN_AUTO          | 7              |
     +---------------------+----------------+
     | DMBIN_TRACTOR       | 8              |
     +---------------------+----------------+
     | DMBIN_SMALLFMT      | 9              |
     +---------------------+----------------+
     | DMBIN_LARGEFMT      | 10             |
     +---------------------+----------------+
     | DMBIN_LARGECAPACITY | 11             |
     +---------------------+----------------+
     | DMBIN_CASSETTE      | 14             |
     +---------------------+----------------+
     | DMBIN_FORMSOURCE    | 15             |
     +---------------------+----------------+
     | DMBIN_USER          | 256 and higher |
     +---------------------+----------------+
For example, the available paper sources for a specific printer and its installed driver may include Tray 1 as a valid paper source. Because Tray 1 is not listed as a defined paper source, the print driver must return one of the defined values or a user-defined value. It is not always clear what value a print driver may return for a particular paper source.

The Host Integration Server 2000 print server recognizes the following paper sources after you apply the update:
  • DMBIN_UPPER
  • DMBIN_LOWER
  • DMBIN_MIDDLE
  • DMBIN_MANUAL
  • DMBIN_ENVELOPE
  • DMBIN_FORMSOURCE

REFERENCES

For additional information about print server related Event 25 error messages, click the article numbers below to view the articles in the Microsoft Knowledge Base:

325925 FIX: Event 25 Error Message Is Logged When You Create a Print Session by Using Snacfg.exe

327356 FIX: Event 25 Error Messages Are Logged for Each Print Job in a Print Session

326561 BUG: Event 25 Error Message Is Logged When You Configure the UNC Printer Name Manually

Modification Type:MinorLast Reviewed:9/27/2005
Keywords:kbHotfixServer kbQFE kbBug kbfix kbQFE KB327359
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