SYMPTOMS
When you create a cross-project link in Microsoft Project
2000, you may find that when you click a cell in the
Predecessors table, and then click a different cell in the
Predecessors table, you receive the following error message:
The file cannot be found. Verify that the name and path
are correct, and then try again.
CAUSE
This problem may occur if both of the following conditions
are true:
- The project that contains the linked task is located in a
shared folder on a remote computer.
- The name of the project contains numeric double-byte
character set (DBCS) characters or the project is located in a folder whose
name contains numeric DBCS characters.
In this situation, all the DBCS numeric characters in the cells
in the
Predecessors table are incorrectly changed to
single-byte character set (SBCS) numeric characters. Therefore, Project 2000
cannot locate the linked project.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The Japanese
version of this hotfix has the file attributes (or later) that are listed in
the following table. The dates and times for these files are listed in
coordinated universal time (UTC). When you view the file information, it is
converted to local time. To find the difference between UTC and local time, use
the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version File name
----------------------------------------------
30-Jul-2002 16:22 7,238,144 Msproject.msp
After the hotfix is installed, the Japanese version
of this fix will have the file attributes (or later) that are listed in the
following table:
Date Time Version Size File name
----------------------------------------------------------
12-Jul-2002 00:26 9.0.2001.1109 294,966 Atlconv.dll
12-Jul-2002 00:26 9.0.0.4625 5,595,185 Mso9.dll
12-Jul-2002 00:26 10.0.2002.401 47,616 Odbcmon.dll
12-Jul-2002 00:26 9.0.2002.523 782,389 Pj9od9.dll
12-Jul-2002 00:26 9.0.2002.523 3,391,543 Pjbknd09.dll
30-Jul-2002 09:23 9.0.2002.729 6,164,534 Winproj.exe