PRJ2000: Microsoft Project Stops Responding When You Work with a Share File (327228)


The information in this article applies to:

  • Microsoft Project 2000
This article was previously published under Q327228

SYMPTOMS

When you open, save, or attach a new share file to a resource pool, Microsoft Project may stop responding. You may or may not receive an error message.

If the resource pool project is stored in a Microsoft SQL Server database, for example, you may receive ODBC error messages similar to the following:
[MICROSOFT][ODBC SQL SERVER DRIVER][SQL SERVER]COLUMN NAMES IN EACH TABLE MUST BE UNIQUE. COLUMN NAME 'PROJ_TYPE' IN TABLE 'MSP_PROJECTS' IS SPECIFIED MORE THAN ONCE."

CAUSE

This problem may occur when multiple file names and corresponding directory paths are stored in the resource pool. Multiple file names, especially with long directory paths, may be greater than the capacity of Microsoft Project to correctly store the information. This capacity limit is approximately .5 megabytes (MB).

WORKAROUND

To work around this problem when you link or save a share file to a resource pool, do one of the following:
  • Reduce the length of the file name.
  • Relocate the file to a directory that is closer to the root directory. This reduces the size of the path. For example, save the file to C:\ProjFiles instead of to C:\Documents and Settings\username\My Documents\ProjFiles.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   30-Jul-2002  15:22                  7,238,144  Msproject.msp

After the hotfix is installed, the following files will have the listed attributes or later: 
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   11-Jul-2002  23:26  9.0.2001.1109     294,966  Atlconv.dll      
   11-Jul-2002  23:26  9.0.0.4625      5,595,185  Mso9.dll         
   11-Jul-2002  23:26  10.0.2002.401      47,616  Odbcmon.dll      
   11-Jul-2002  23:26  9.0.2002.523      782,389  Pj9od9.dll       
   11-Jul-2002  23:26  9.0.2002.523    3,391,543  Pjbknd09.dll     
   30-Jul-2002  08:23  9.0.2002.729    6,164,534  Winproj.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbHotfixServer kbQFE kbfix kbQFE kbbug KB327228
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