XADM: The "VIRSCAN_PROPTAG_CONTENT_CODEPAGE" Property Is Not Returned in Rich Text Format Messages and Plain Text Format Messages (327139)

SYMPTOMS

If you use Microsoft Outlook to send an e-mail message in Rich Text Format or Plain Text Format, the VIRSCAN_PROPTAG_CONTENT_CODEPAGE property may return an error when the Microsoft Sample virus-scanning dynamic-link library (DLL) queries the property.

When the Microsoft Sample virus-scanning DLL queries the VIRSCAN_PROPTAG_CONTENT_CODEPAGE property, ERROR: 0x8004010F (MAPI_E_NOT_FOUND) is returned.

This problem does not occur if you send Hypertext Markup Language (HTML) messages.

RESOLUTION

Cumulative Patch Information

To resolve this problem, obtain the March 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

813840 XGEN: March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: Information store

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date          Time    Version       Size (bytes)   File name
   ------------------------------------------------------------
   28-AUG-2002   15:54   6.0.5771.45   4,551,232      Store.exe