Link Sent by E-mail Is Incomplete in Subject Line and Does Not Appear in Message Body (327010)


The information in this article applies to:

  • Microsoft Internet Explorer 6.0, when used with:
    • Microsoft Windows XP Home Edition
    • Microsoft Windows XP Professional
  • Microsoft Internet Explorer 6.0 64-Bit Edition, when used with:
    • Microsoft Windows XP 64-Bit Edition Version 2002
    • Microsoft Windows XP 64-Bit Edition Version 2003
This article was previously published under Q327010

Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you point to Send on the File menu in Internet Explorer and then click Link by E-mail to send a link to the current Web page by e-mail, the URL in the Subject box of the e-mail message is incomplete and the link does not appear in the body of the message. As a result, the message recipient may not be able to visit the Web site when they click the link in the e-mail message.

CAUSE

This problem occurs because in Windows XP and Windows XP Service Pack 1 (SP1), the Send Mail dynamic-link library (DLL) file, Sendmail.dll, does not include the complete URL in the subject line or in the body of the e-mail message. An Internet Shortcut (.url) file is attached to the message, but the .url file attachment may be blocked by your e-mail program because it is a potentially-unsafe attachment. By default, Microsoft Outlook 2002 blocks potentially-unsafe attachments. Additionally, Microsoft Outlook Express 6 can be configured to block potentially-unsafe attachments.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP

Date            Time   Version               Size        File name
------------------------------------------------------------------------------------
23-Jul-2003  21:30  6.0.2800.1251        51,712  Sendmail.dll     
23-Jul-2003  21:30  6.0.2800.1251   1,331,200  Shdocvw.dll      
23-Jul-2003  02:21  5.1.2600.1251     557,568   Xpsp2res.dll

Windows XP 64-bit version

Date            Time   Version            Size          File name
----------------------------------------------------------------------------------------------
23-Jul-2003  21:31  6.0.2800.1251     107,008   Sendmail.dll  IA64
23-Jul-2003  21:31  6.0.2800.1251   3,649,024  Shdocvw.dll   IA64
23-Jul-2003  20:40  6.0.2800.1251      51,712    Wsendmail.dll  X86
23-Jul-2003  20:42  6.0.2800.1251   1,331,200  Wshdocvw.dll   X86
23-Jul-2003  02:21  5.1.2600.1251     557,568   Wxpsp2res.dll  X86
23-Jul-2003  02:21  5.1.2600.1251     557,056    Xpsp2res.dll  IA64

Note Because of file dependences, this hotfix requires Windows XP Service Pack 1.

After you apply this hotfix, the URL appears correctly in the Subject box and in the body of the e-mail message. Additionally, the following note is inserted in the body of the e-mail message:

Note: To protect against computer viruses, e-mail programs may prevent sending or receiving certain types of file attachments. Check your e-mail security settings to determine how attachments are handled.

If you do not want to display this note in the body of e-mail messages or if you want to create your own warning message, add the following String value to the registry:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System\WarningMsgInBody

To do so:

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. Locate, and then click the following registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System

    If this registry key does not exist, create it. To do so:
    1. Click the following registry key:

      HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies

    2. On the Edit menu, point to New, and then click Key.
    3. Type System, and then press ENTER.
  4. On the Edit menu, point to New, and then click String Value.
  5. Type WarningMsgInBody, and then press ENTER.
  6. On the Edit menu, click Modify.
  7. Verify that the Value data box is blank, and then click OK.
  8. Quit Registry Editor.
If you want to display the note in the body of e-mail messages, type a value in the Value data box of the WarningMsgInBody registry value. For example, type 1. After you do so, the note is inserted in the body of e-mail messages.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

291387 OLEXP: Using Virus Protection Features in Outlook Express 6

Modification Type:MinorLast Reviewed:9/15/2006
Keywords:kbHotfixServer kbQFE kbQFE kbfix kbBug KB327010 kbAudEndUser
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