Some Arabic Letters at the Start of a Line Appear Clipped in Programs That Run on Windows 2000 (327007)


The information in this article applies to:

  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q327007

SYMPTOMS

When you type certain Arabic letters at the start of a line of text in a program that is running in Windows 2000, the first letter may appear to be clipped or cut off by the window edge.

Note Arabic text is typed from right to left.

CAUSE

This problem may occur if you format certain Arabic letters (for example, Teh ? [U+062A], Feh ? [U+0641], or Kaf ? [U+0643]) with the Arial, Times, Times New Roman, or Simplified Arabic font.

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Size     File name
   ----------------------------------------
   20-Jan-2003  16:17  367,112  Arial.ttf
   20-Jan-2003  16:17  352,224  Arialbd.ttf
   20-Jan-2003  16:17  409,280  Times.ttf
   20-Jan-2003  16:17  398,372  Timesbd.ttf

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Modification Type:MinorLast Reviewed:10/10/2005
Keywords:kbHotfixServer kbQFE kbWin2kSP4fix kbbug kbfix kbWin2000preSP4Fix KB327007 kbAudEndUser
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