Cannot copy files to the CD-R/CD-RW drive (326982)


The information in this article applies to:

  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, 64-Bit Datacenter Edition
  • Microsoft Windows Server 2003, 64-Bit Enterprise Edition
  • Microsoft Windows Small Business Server 2003, Premium Edition
  • Microsoft Windows Small Business Server 2003, Standard Edition
This article was previously published under Q326982

SYMPTOMS

You may experience one of the following symptoms:
  • A Recording tab does not appear in the properties of your CD-R/CD-RW drive.
  • You cannot copy files to the CD-R/CD-RW drive.
  • You receive the following error message:
    The disk in the drive is not a writable CD or it is full.

CAUSE

This behavior occurs because the IMAPI CD-Burning COM service is set to Disabled. By default, the IMAPI CD-Burning COM service is turned off in Windows Server 2003 because this service is not considered a critical service on a server.

WORKAROUND

To work around this behavior:
  1. Click Start, and then click Administrative Tools.
  2. Click Services.
  3. Right-click IMAPI CD-Burning COM service, and then click Properties.
  4. Set the Startup type to Automatic.
  5. Click Start to start the service, and then click OK.
You may have to log off and then log on for this change to take effect.

STATUS

This behavior is by design.
Modification Type:MinorLast Reviewed:3/23/2006
Keywords:kbprb KB326982
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