OL2000: E-Mail Messages Appear to Remain in Your Outbox (326966)



The information in this article applies to:

  • Microsoft Outlook 2000

This article was previously published under Q326966

SYMPTOMS

When you reply to an e-mail message that is in a team or group mailbox, the reply e-mail message appears to remain in your Outbox even though the e-mail message was sent.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.



The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date           Time   Size       File name     
   --------------------------------------------------
   24-Jul-2001    11:32  2,649,600  Outlook.msp
   24-Jul-2001    11:39  7,716,864  Outlook_admin.msp

				
After the hotfix is installed, the global version of this fix will have the file attributes (or later) that are listed in the following table:
   Date        Time   Version     Size       File name     
   -----------------------------------------------------------
   19-Jun-2000 13:49  5.5.2652.65   716,560  Cdo.dll
   19-Jun-2000 13:12  5.5.2652.65   808,720  Cdo.dll_0004
   16-Nov-2000 03:25  9.0.0.4715    122,931  Contab32.dll_0002
   14-Jun-2000 12:14  1.0.3.27      183,808  Emablt32.dll
   31-Aug-2000 14:43  5.5.3142.0    154,112  Emsabp32.dll_0005
   06-Jul-2001 20:48  5.5.3160.0    594,192  Emsmdb32.dll_0005
   01-Jun-2001 20:15  5.5.3159.0    131,344  Emsui32.dll_0005
   02-Jun-2000 05:45  9.0.0.4201     86,067  Envelope.dll
   23-Jul-2001 01:12  5.5.3162.0    540,944  Exsec32.dll_0005
   05-Apr-2000 14:02  9.0.0.4005    192,561  Mimedir.dll
   21-May-2001 13:20  5.5.3157.0    792,576  Msmapi32.dll_0001
   21-May-2001 13:16  5.5.3157.0    623,104  Msmapi32.dll_0002
   07-Jul-2000 22:07  5.5.3138.0    602,384  Mspst32.dll_0004
   07-Jul-2000 22:03  5.5.3138.0    528,656  Mspst32.dll_0005
   14-Jun-2000 12:11  1.0.3.27       41,472  Bjablr32.dll
   14-Jun-2000 12:12  3.2.0.27       61,952  Bjlog32.dll
   08-Jan-2001 16:37  1.0.3.28       98,304  Bjsrch32.dll
   01-Jun-2001 20:15  8.30.3157.0   782,608  Outex.dll
   23-May-2000 18:19                554,068  Outlhlp.aw_0001
   13-Jul-2001 04:36  9.0.0.5512  5,328,946  Outllib.dll
   13-Jul-2001 04:37  9.0.0.5512  1,675,315  Outllibr.dll
   13-Jul-2001 04:48  9.0.5512.0    368,691  Pstprx32.dll_0002
   21-Jun-2001 17:01  9.0.0.5421     73,772  Rm.dll
   02-Jun-2000 06:30  9.0.0.4201     65,586  Sendto9.dll
   31-Jan-2000 20:26  9.0.0.3731    196,661  Oladd.fae
   23-May-2000 10:20                150,690  Olexchng.aw
   30-May-2000 13:53                 26,643  Olsec9.chm
   22-May-2000 18:35                170,617  Olxchng9.chm
   08-Feb-2001 12:17  5.5.3153.0    454,144  Omi9.dll_0001
   08-Feb-2001 12:21  5.5.3153.0    548,352  Omint.dll_0001
   06-Jun-2001 12:05                129,024  Out2ksec.mst

				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

Modification Type:MinorLast Reviewed:10/18/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix KB326966