SYMPTOMS
You may receive the following Stop error message:
STOP: 0x000000d6 (0xbe7e1000, 0x00000000, 0xa008f608,
0x00000000) WIN32K.SYS
DRIVER_PAGE_FAULT_BEYOND_END_OF_ALLOCATION
Arg1: memory referenced
Arg2: value 0 = read operation, 1 =
write operation
Arg3: if non-zero, the address which referenced
memory.
Arg4: Mm internal code.
NOTE: The four parameters that are listed in parentheses (()) in this
error message vary according to the configuration that you are using.
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service
pack for Microsoft Windows 2000. For additional information, click the
following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported fix is now available
from Microsoft, but it is only intended to correct the problem that is
described in this article. Apply it only to computers that are experiencing
this specific problem. This fix may receive additional testing. Therefore, if
you are not severely affected by this problem, Microsoft recommends that you
wait for the next Windows 2000 service pack that contains this hotfix.
To
resolve this problem immediately, contact Microsoft Product Support Services to
obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web
site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The typical support costs
will apply to additional support questions and issues that do not qualify for
the specific update in question.
The English version of
this fix has the file attributes (or later) that are listed in the following
table. The dates and times for these files are listed in coordinated universal
time (UTC). When you view the file information, it is converted to local time.
To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
------------------------------------------------------
26-Aug-02 18:09 5.0.2195.5265 42,256 Basesrv.dll
26-Aug-02 18:09 5.0.2195.5907 222,992 Gdi32.dll
26-Aug-02 18:09 5.0.2195.6011 708,880 Kernel32.dll
26-Aug-02 18:09 5.0.2195.4733 332,560 Msgina.dll
26-Aug-02 18:09 5.0.2195.6000 379,664 User32.dll
26-Aug-02 18:09 5.0.2195.5968 369,936 Userenv.dll
26-Aug-02 18:07 5.0.2195.6033 1,642,320 Win32k.sys
26-Aug-02 08:30 5.0.2195.6013 179,472 Winlogon.exe
26-Aug-02 18:09 5.0.2195.5935 243,472 Winsrv.dll