XCCC: "HTTP Error 403 Forbidden" Error Message When You Try to View E-mail with Outlook Web Access (OWA) (326856)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q326856

SYMPTOMS

If you try to access your mailbox by using Microsoft Outlook Web Access (OWA), you may receive the following error message:
HTTP 403 (Forbidden) You are not authorized to view this page.

CAUSE

This issue may occur if the default documents and Internet Server API (ISAPI) filters are either missing or improperly configured.

RESOLUTION

To resolve this issue, reconfigure the settings for the default Web site. To do so, follow these steps:
  1. Click Start, point to Programs, point to Administrative Tools, and then click Internet Services Manager.
  2. Right-click Default Web Site, and then click Properties.
  3. Click Documents, and then click Add.
  4. Type default.asp, and then click OK.
  5. Click the ISAPI Filters tab, and then click Add.
  6. In the Filter Name box, type microsoft exchange web component.
  7. In the Executable box, type drive:\winnt\system32\exchfilt.dll (where drive is the drive on which Windows is installed), and then click OK.
  8. Click OK.
  9. In the right pane, right-click the Exchange virtual directory, and then click Properties.
  10. Click Documents, and then click Add.
  11. Type default.asp, and then click OK.
  12. Click OK.

MORE INFORMATION

For additional information about Microsoft Internet Information Services (IIS) and the HTTP 403 (Forbidden) error in OWA, click the article number below to view the article in the Microsoft Knowledge Base:

318380 IIS Status Codes

327003 XCCC: HTTP 403 (Forbidden) Error in Outlook Web Access

Modification Type:MajorLast Reviewed:10/1/2003
Keywords:kberrmsg kbprb KB326856
©2003 Microsoft Corporation. All rights reserved.