The All Day Event reminder time is not set to 18 hours (326698)

SYMPTOMS

When you view the Calendar in the 1-Day view in Microsoft Outlook 2002, there is an area above the daytimer part of the calendar and below the date label. If you double-click this area, a New All Day Event starts with a reminder set for 18 hours. However, if you double-click this area for a future date that is at least 18 hours away from the current days date, the New All Day Event starts with a reminder of 15 minutes instead of for 18 hours.

If you start the New All Day Event from any other menu, the default reminder will be for 18 hours for the future date as expected.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date        Time   Size       File name     
   -----------------------------------------------
   17-Sep-2002 05:06  2,121,536  Outlook.msp
   17-Sep-2002 05:46  4,065,280  Outlook_admin.msp

After the hotfix is installed, the global version of this fix will have the file attributes (or later) that are listed in the following table:

   Date        Time   Version     Size       File name     
   ------------------------------------------------------
   16-Aug-2002 16:05  10.0.4413.0   346,696  Exsec32.dll
   08-Aug-2002 22:22  10.0.4406.0   137,800  Impmail.dll
   08-Aug-2002 22:22  10.0.4406.0   539,208  Outlcm.dll
   12-Sep-2002 22:52  10.0.4510.0 6,310,472  Outllib.dll
   12-Sep-2002 22:52  10.0.4510.0    92,744  Outlmime.dll
   08-Aug-2002 22:22  10.0.4406.0   121,416  Outlph.dll

WORKAROUND

Follow these steps to work around this problem:

On the Actions menu, click New All Day Event.
On the Context menu, click New All Day Event while you have your pointer over the time vertical tape.
Create an appointment item, and then click All Day Event.

Use the following code to create the All Day Event:

Sub TestAllDayEvent()

Set TestOLapp = CreateObject("Outlook.Application")
Set TestAllDayItem = TestOLapp.CreateItem(olAppointmentItem)

With TestAllDayItem
.Subject = "Test of ALL DAY EVENT"
.Location = "Test Cell"
.Start = "2002/07/10"
.End = "2002/07/10"
.AllDayEvent = True
.BusyStatus = olBusy
' Const olFree = 0
' Const olTentative = 1
' Const olBusy = 2
' Const olOutOfOffice = 3
.Body = "Test of All Day Event"
' 18 Hours = 1080 minutes
.ReminderMinutesBeforeStart = 1080

End With

TestAllDayItem.Display

End Sub

The All Day Event reminder time is not set to 18 hours (326698)

SYMPTOMS

RESOLUTION

WORKAROUND

STATUS