BizTalk Server Performance Monitor Counters May Not Reset Correctly (326660)

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft BizTalk Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next BizTalk Server 2002 that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version        Size  File name
   ----------------------------------------------------------------
   20-Jul-2002  23:46  3.0.1529.0  131,344  Cisapi.dll       
   20-Jul-2002  23:46  3.0.1529.0  524,560  Ciscore.dll      
   20-Jul-2002  23:46  3.0.1529.0  405,776  Cisengine.dll    
   20-Jul-2002  23:46  3.0.1529.0  348,432  Mscis.exe        
   11-Apr-2002  16:41               13,680  Btm_priorityupgrade.sql
   11-Apr-2002  16:41               19,632  Sq_priorityupgrade.sql
				

NOTES: For each computer that is running BizTalk Server and for each database group, Btm_priorityupgrade.sql must be executed against the BizTalk InterchangeBTM database, and Sq_priorityupgrade.sql must be executed against the BizTalk InterchangeSQ database. To do this, you must use the SQL Query Analyzer to execute the stored procedures against the affected BizTalk databases.