BUG: Unconverted Office XP Documents May Cause Erratic Behavior (326658)

RESOLUTION

To successfully open documents that you create in Microsoft Word for Windows, you can transfer the file by using ActiveSync and the associated conversion files.

Pocket Word provides a number of converters that allow you to use Word documents on Pocket PC devices. You must use these Pocket Word converters when you transfer the documents from the desktop to the Pocket PC device by using ActiveSync.

To confirm that ActiveSync is configured to use the file converters, follow these steps:

1. Open ActiveSync on the desktop.
2. On the Tools menu, click Options, and then click the Rules tab.
3. Click Conversion Settings....
4. On the General Tab, click Convert files when synchronized, copied or moved.
5. On the Desktop to Device tab, click to select Microsoft Word Document from the list.
   
   In the "File conversion details" section, verify that the computer is set to convert Microsoft Word Documents to Pocket Word Documents.
6. If ActiveSync is not set to convert Microsoft Word Documents to Pocket Word, click Edit, click to select Pocket Word from the drop-down list, and then click OK.
7. Continue to click OK until you return back to the ActiveSync dialog box.

NOTE: This behavior may not occur on Pocket PC 2002 devices.