XADM: The FROM Field Is Blank When You Synchronize E-mail with a PDA (326325)

SUMMARY

When you use Microsoft Mobile Information Server 2002 with Server ActiveSync to synchronize a message between a personal digital assistant (PDA) and Exchange 2000, if the display name includes a comma, the FROM field appears blank in the list view and displays two addresses in the read view. This behavior occurs because the comma was changed internally into a semicolon. The semicolon is an address separator.

Cumulative Patch Information

To resolve this problem, obtain the March 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

813840 XGEN: March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

MORE INFORMATION

A supported feature that modifies the product's default behavior is now available from Microsoft, but it is only intended to modify the behavior that is described in this article. Apply it only to systems that specifically need it. This feature may receive additional testing. Therefore, if your system is not severely affected by the lack of this feature, Microsoft recommends that you wait for the next Microsoft Exchange 2000 Server service pack that contains this feature.

To obtain this feature immediately, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Component: MIS

The English version of this feature has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.