OFFXP: Black Drawing Object Is Printed In Dark Gray When You Use PostScript Printer (326194)


The information in this article applies to:

  • Microsoft Office XP Developer
  • Microsoft Office XP Professional
  • Microsoft Office XP Small Business
  • Microsoft Office XP Standard
This article was previously published under Q326194

SYMPTOMS

If you print an Office XP document that contains drawing objects such as AutoShapes, WordArt, or tables, the object may be printed in dark gray instead of black.

CAUSE

The printer may use the color cartridge instead of the black ink cartridge to generate black. This issue can occur if use a color PostScript printer to print drawing objects. The picture information and the color adjustment of drawing objects such as AutoShapes, WordArt, and tables are transferred directly, instead of using the Graphical Device Interface (GDI). As a result, the drawing objects are interpreted as color objects, and the printer uses the color ink cartridge instead of the black ink cartridge.

WORKAROUND

To work around this issue, open the printer Properties dialog box, and then configure the color graphics to be printed in black and white. The available options for most printers include color and either black and white or gray scale output.

To do this, follow these steps.

NOTE: The following steps may be different for your printer. If they are, see your product documentation to complete these steps.
  1. On the File menu, click Print.
  2. Click Properties, and then click the Paper/Qualities tab.
  3. In the Color section, click Black & White.
  4. Click OK two times.
Modification Type:MajorLast Reviewed:7/28/2002
Keywords:kbprb KB326194
©2002 Microsoft Corporation. All rights reserved.