SYMPTOMS
When you open or save a shared Microsoft Excel 2000
workbook, Excel may quit unexpectedly, and you may receive the following error
message:
Excel has generated errors and will be closed by
Windows.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English
version of this hotfix has the file attributes (or later) that are listed in
the following table. The dates and times for these files are listed in
coordinated universal time (UTC). When you view the file information, it is
converted to local time. To find the difference between UTC and local time, use
the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-------------------------------------------------------
02-Dec-2002 21:14 1,680,004 Excel.msp
02-Dec-2002 21:43 4,315,740 Excel_admin.msp
After the hotfix is installed, the following files will have the
listed attributes or later:
Date Time Version Size File name
-------------------------------------------------------
27-Nov-2002 18:30:42 9.0.0.7125 7,163,949 Excel.exe