IntelliMouse: Optical light does not turn off (325975)


The information in this article applies to:

  • Microsoft IntelliMouse Explorer
  • Microsoft IntelliMouse Optical
  • Microsoft Intellimouse Optical Wheel Mouse
  • Microsoft Intellimouse Trackball Explorer
  • Microsoft Intellimouse Trackball Optical
  • Microsoft IntelliMouse with IntelliEye
  • Microsoft Laser Mouse 6000
  • Microsoft Wireless Intellimouse Explorer USB
  • Microsoft Wireless IntelliMouse Explorer 2.0
  • Microsoft Wireless Laser Desktop 6000 v2.0
  • Microsoft Wireless Laser Mouse 6000
  • Microsoft Wireless Notebook Laser Mouse 6000
  • Microsoft Wireless Notebook Optical Mouse 4000
  • Microsoft Wireless Optical Desktop
  • Microsoft Wireless Optical Mouse 2.0
  • Microsoft Wireless Optical Mouse 3000
  • Microsoft Wireless Optical Mouse 5000
  • Wireless Optical Desktop 3000
This article was previously published under Q325975

SYMPTOMS

When you connect one of the Microsoft IntelliMouse products listed in the "Applies to" section to your computer by using the PS2 port, the light on the mouse stays lit when you turn the computer off.

CAUSE

The PS2 port continues to supply power after you turn the computer off.

RESOLUTION

To resolve this issue, use the USB port to connect your device to the computer. If all the available USB ports are in use, you can purchase a USB hub. A USB hub increases the number of USB devices that you can connect to your computer.

If the continuous mouse light is acceptable to you, you can safely leave the mouse connected to the PS2 port.
Modification Type:MinorLast Reviewed:9/7/2006
Keywords:kbprb KB325975
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