SMS: Smsapm32 Flags All Jobs in a Chain with "LastRunStatus = 0xb" After the Second Program (325911)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0 SP4
This article was previously published under Q325911

SYMPTOMS

After you upgrade to Systems Management Server (SMS) Service Pack 4 (SP4), Smsapm32 may cancel the processing of packages in a chain (using the "Run another program first" program property) after the second package. The LastRunStatus value is set to 0xb in the corresponding job files.

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Systems Management Server 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 How to Obtain the Latest Systems Management Server 2.0 Service Pack

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix for SMS Service Pack 4 (SP4) has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version         Size       File name        Platform
   ------------------------------------------------------------------------
   21-Sep-2002  01:06  2.0.4.1           253,823  Q325911.exe         Intel
   27-Mar-2002  02:38                      3,985  Read1st.txt         
   01-May-2002  16:35  2.0.92.9          637,450  Apasetup.exe        Alpha 
   01-May-2002  14:05  2.0.1493.4105     295,184  Ccim32.dll          Alpha 
   01-May-2002  16:30  2.0.92.9        1,926,759  Ccmcore.exe         Alpha 
   01-May-2002  16:30  2.0.1493.4134   1,958,672  Clibase.dll         Alpha 
   01-May-2002  16:30  2.0.1493.4134   4,455,167  Clicore.exe         Alpha 
   01-May-2002  14:05  2.0.1493.4105     125,712  Clisvcl.exe         Alpha 
   01-May-2002  14:40  2.0.1493.4112      13,584  Cliver.exe          Alpha 
   01-May-2002  16:35                         67  Compverbase.ini     Alpha
   01-May-2002  16:35                         67  Compversmsapm32.ini Alpha
   01-May-2002  16:35                         67  Compverswdist.ini   Alpha
   01-May-2002  16:30  2.0.1493.4134      66,832  Cqmgr32.dll         Alpha 
   01-May-2002  16:30  2.0.1493.4134      75,536  Odpsys32.exe        Alpha 
   01-May-2002  16:30  2.0.1493.4134      83,216  Odpusr32.exe        Alpha 
   01-May-2002  16:35  2.0.1493.4135     325,904  Smsapm32.exe        Alpha 
   01-May-2002  14:40  2.0.1493.4112     574,736  Smsclreg.dll        Alpha 
   01-May-2002  16:30  2.0.92.9          694,837  Swdist32.exe        Alpha 
   01-May-2002  16:35  2.0.92.9          390,247  Apasetup.exe        Intel
   01-May-2002  14:05  2.0.1493.4105     182,096  Ccim32.dll          Intel
   01-May-2002  16:30  2.0.92.9        1,324,782  Ccmcore.exe         Intel
   01-May-2002  16:30  2.0.1493.4134   1,236,384  Clibase.dll         Intel
   01-May-2002  16:30  2.0.1493.4134   3,410,720  Clicore.exe         Intel
   01-May-2002  14:05  2.0.1493.4105      88,432  Clisvcl.exe         Intel
   01-May-2002  14:40  2.0.1493.4112       8,512  Cliver.exe          Intel
   01-May-2002  16:35                         67  Compverbase.ini     Intel
   01-May-2002  16:35                         67  Compversmsapm32.ini Intel
   01-May-2002  16:35                         67  Compverswdist.ini   Intel
   01-May-2002  16:30  2.0.1493.4134      39,264  Cqmgr32.dll         Intel
   01-May-2002  16:30  2.0.1493.4134      54,640  Odpsys32.exe        Intel
   01-May-2002  16:30  2.0.1493.4134      60,784  Odpusr32.exe        Intel
   26-Sep-2001  01:14  2.0.1250.7        762,688  Preinst.exe         Intel
   01-May-2002  16:35  2.0.1493.4135     248,176  Smsapm32.exe        Intel
   01-May-2002  14:40  2.0.1493.4112     306,192  Smsclreg.dll        Intel
   01-May-2002  16:30  2.0.92.9          640,826  Swdist32.exe        Intel

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Systems Management Server 2.0 Service Pack 5.

MORE INFORMATION

How to Install the Hotfix

Apply this fix on all the sites in the SMS hierarchy.

How to Use the Hotfix Installer

NOTE: You can use this method only on Intel-based computers.
  1. Copy the hotfix folder structure to a local folder on your site server or to a share on your network. The I386 and Alpha subfolders are required; you must also download them from the Microsoft FTP site. It is important to keep the folder structure intact. The Q325911.exe file is a Microsoft Windows Installer file that updates specific files on your site server.
  2. Log on to your site server by using an account with administrator permissions.
  3. On the site server, quit the SMS Administrator console.
  4. Run the Q325911.exe file and the follow the instructions in the wizard. The Systems Management Server services are stopped and restarted as part of the installation process.
Modification Type:MinorLast Reviewed:4/14/2006
Keywords:kbQFE kbHotfixServer kbSoftwareDist kbbug kbfix kbSMS200preSP5fix KB325911
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