SMS: How to Add Windows Server 2003 as a Target Platform in SMS 2.0 SP4 (325772)



The information in this article applies to:

  • Microsoft Systems Management Server 2.0 SP4

This article was previously published under Q325772

SYMPTOMS

In Systems Management Server (SMS) 2.0 Service Pack 4 (SP4) or earlier, Microsoft Windows Server 2003 is not listed as an available platform on the Requirements tab in the Program Properties dialog box.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date         Time   Version        Size    File name   Platform
   ---------------------------------------------------------------
   01-May-2002  19:00  2.0.1493.4176  52,496  Baserc.dll  Alpha 
   08-Jan-2003  20:16                  1,152  Update.sql  Alpha
   01-May-2002  19:00  2.0.1493.4176  48,400  Baserc.dll  X86
   08-Jan-2003  20:16                  1,152  Update.sql  X86
Note: Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

To install the hotfix, use one of the following methods.

Use the Hotfix Installer

Note: This method is only for Intel-based computers.
  1. Create a folder in a location that is accessible to your SMS site servers and to SMS Administrator console installations.
  2. Copy the update file (Q325772.exe) and platform folders to the new folder. The update file must be located one folder "above" the platform folders in your folder structure.
  3. From each SMS Administrator console installation and each SMS site server (primary and secondary servers) in your environment, log on to your site server by using an account with administrator permissions.
  4. Quit the SMS Administrator console, if it is running.
  5. Run Q325772.exe, and then follow the instructions in the wizard.

Install the Hotfix Manually

  1. Create a folder in a location that is accessible to your SMS site servers and to SMS Administrator console installations.
  2. Copy the platform folders that contain the hotfix files to the new folder.
  3. From each SMS Administrator console installation and each SMS site server (primary and secondary servers) in your environment, log on to your site server by using an account with administrator permissions.
  4. Stop all SMS services.
  5. Quit the SMS Administrator console, if it is running.
  6. Replace the Baserc.dll file in the Sms_root_folder\Bin\Platform\00000409 folder with the version of the file from the hotfix.

    Note that this hotfix also contains a SQL script to update the SMS database on primary site servers. If the primary SMS site server and the SQL server are running on separate computers, you must run the script on the remote computer.
  7. Load the Update.sql script by using a SQL server query tool, such as Query Analyzer or ISQL/W.
  8. In the SQL server query tool, click the SMS database, and then run the script.

Modification Type:MinorLast Reviewed:10/11/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE kbSMS200preSP5fix KB325772