You receive a "There are not enough system resources available to complete this operation" error message when you scroll through the GAL in Outlook 2002 (325721)



The information in this article applies to:

  • Microsoft Windows 2000 Advanced Server SP3
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Server SP3
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Professional SP3
  • Microsoft Windows 2000 Professional SP2
  • Microsoft Windows 2000 Professional SP1

This article was previously published under Q325721

SYMPTOMS

When you scroll through a global address list (GAL) that has many contacts in Microsoft Outlook 2002, you may receive an error message that is similar to the following:
There are not enough system resources available to complete this operation. Contact your system administrator if this condition persists.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to obtain the latest Windows 2000 service pack

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time   Version         Size    File name
----------------------------------------------------- 
26-Sep-2002  10:11  5.0.2195.6069   124,176 Adsldp.dll       
26-Sep-2002  10:11  5.0.2195.5781   131,344 Adsldpc.dll      
26-Sep-2002  10:11  5.0.2195.5781   62,736  Adsmsext.dll     
26-Sep-2002  10:11  5.0.2195.6052   358,160 Advapi32.dll     
26-Sep-2002  10:11  5.0.2195.6058   49,424  Browser.dll      
26-Sep-2002  10:11  5.0.2195.6012   135,952 Dnsapi.dll       
26-Sep-2002  10:11  5.0.2195.6012   96,016  Dnsrslvr.dll     
15-Nov-2001  10:57                  5,149   Empty.cat
26-Sep-2002  10:11  5.0.2195.5722   45,328  Eventlog.dll     
26-Sep-2002  10:11  5.0.2195.6059   146,704 Kdcsvc.dll       
05-Sep-2002  12:48  5.0.2195.6048   200,976 Kerberos.dll     
21-Aug-2002  03:57  5.0.2195.6023   71,248  Ksecdd.sys
25-Sep-2002  13:31  5.0.2195.6072   507,664 Lsasrv.dll       
25-Sep-2002  13:31  5.0.2195.6072   33,552  Lsass.exe        
27-Aug-2002  10:23  5.0.2195.6034   108,816 Msv1_0.dll       
26-Sep-2002  10:11  5.0.2195.5979   307,472 Netapi32.dll     
26-Sep-2002  10:11  5.0.2195.5966   360,720 Netlogon.dll     
26-Sep-2002  10:11  5.0.2195.6048   918,800 Ntdsa.dll        
26-Sep-2002  10:11  5.0.2195.6025   389,392 Samsrv.dll       
26-Sep-2002  10:11  5.0.2195.5951   129,296 Scecli.dll       
26-Sep-2002  10:11  5.0.2195.5951   302,864 Scesrv.dll       
10-Sep-2002  03:20  5.0.2195.6053   123,392 Sp3res.dll       
06-Sep-2002  05:40  5.2.41.0        3,584   Spmsg.dll        
06-Sep-2002  05:40  5.2.41.0        46,080  Spuninst.exe     
12-Jun-2001  16:35  5.0.2195.3727   3,856   Svcpack1.dll     
26-Sep-2002  10:11  5.0.2195.5859   48,912  W32time.dll      
04-Jun-2002  09:02  5.0.2195.5859   57,104  W32tm.exe        
26-Sep-2002  10:11  5.0.2195.6052   126,224 Wldap32.dll      
25-Sep-2002  13:31  5.0.2195.6072   507,664 Lsasrv.dll       
25-Sep-2002  13:31                  29,452  Lsasrv.dbg
25-Sep-2002  13:31                  467,968 Lsasrv.pdb
26-Sep-2002  10:11                  13,612  Adsldp.dbg
24-Sep-2002  10:02                  246,784 Adsldp.pdb
13-May-2002  08:09                  93,028  Adsldp.sym
26-Sep-2002  10:11                  9,980   Adsldpc.dbg
13-May-2002  08:08                  189,440 Adsldpc.pdb
13-May-2002  08:08                  69,060  Adsldpc.sym
26-Sep-2002  10:11                  11,344  Adsmsext.dbg
13-May-2002  08:09                  173,056 Adsmsext.pdb
13-May-2002  08:09                  55,348  Adsmsext.sym
26-Sep-2002  10:11                  34,464  Advapi32.dbg
09-Sep-2002  07:05                  312,320 Advapi32.pdb
26-Sep-2002  10:11                  3,836   Browser.dbg
16-Sep-2002  11:49                  115,712 Browser.pdb
26-Sep-2002  10:11                  12,396  Dnsapi.dbg
14-Aug-2002  10:26                  205,824 Dnsapi.pdb
14-Mar-2002  19:50                  55,684  Dnsapi.sym
26-Sep-2002  10:11                  6,032   Dnsrslvr.dbg
14-Aug-2002  10:26                  189,440 Dnsrslvr.pdb
26-Sep-2002  10:11                  2,784   Eventlog.dbg
02-May-2002  08:55                  107,520 Eventlog.pdb
26-Sep-2002  10:11                  10,444  Kdcsvc.dbg
16-Sep-2002  13:28                  189,440 Kdcsvc.pdb
05-Sep-2002  12:48                  12,608  Kerberos.dbg
05-Sep-2002  12:48                  246,784 Kerberos.pdb
25-Sep-2002  13:31                  29,452  Lsasrv.dbg
25-Sep-2002  13:31                  467,968 Lsasrv.pdb
27-Aug-2002  10:23                  5,836   Msv1_0.dbg
27-Aug-2002  10:23                  156,672 Msv1_0.pdb
26-Sep-2002  10:11                  24,048  Netapi32.dbg
26-Jul-2002  03:33                  320,512 Netapi32.pdb
26-Sep-2002  10:11                  11,968  Netlogon.dbg
23-Jul-2002  08:52                  443,392 Netlogon.pdb
26-Sep-2002  10:11                  42,140  Ntdsa.dbg
05-Sep-2002  13:13                  566,272 Ntdsa.pdb
26-Sep-2002  10:11                  20,748  Samsrv.dbg
22-Aug-2002  09:16                  369,664 Samsrv.pdb
26-Sep-2002  10:11                  5,964   Scecli.dbg
18-Jul-2002  12:21                  173,056 Scecli.pdb
26-Sep-2002  10:11                  8,092   Scesrv.dbg
18-Jul-2002  12:21                  254,976 Scesrv.pdb
26-Sep-2002  10:11                  2,172   W32time.dbg
04-Jun-2002  09:02                  123,904 W32time.pdb
26-Sep-2002  10:11                  11,500  Wldap32.dbg
09-Sep-2002  10:44                  132,096 Wldap32.pdb
14-Mar-2002  19:50                  29,396  Wldap32.sym
25-Sep-2002  13:31                  668     Lsass.dbg
25-Sep-2002  13:31                  74,752  Lsass.pdb
04-Jun-2002  09:02                  2,188   W32tm.dbg
04-Jun-2002  09:02                  140,288 W32tm.pdb
21-Aug-2002  03:57                  6,620   Ksecdd.dbg
21-Aug-2002  03:57                  115,712 Ksecdd.pdb
01-Apr-2002  13:16                  4,092   Eula.txt
26-Sep-2002  14:01                  14,562  Q325721.cat
06-Sep-2002  05:40  5.2.41.0        10,752  Spcustom.dll     
06-Sep-2002  05:40  5.2.41.0        273,408 Update.exe       
26-Sep-2002  11:17                  38,565  Update.inf
26-Sep-2002  11:17                  1,756   Update.ver

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Windows 2000 Service Pack 4.

Modification Type:MinorLast Reviewed:10/10/2005
Keywords:kbHotfixServer kbQFE kbWin2000preSP4Fix kbfix kbbug KB325721 kbAudITPRO