OL2002: Separate Domain Users Cannot Log On to Two MAPI Sessions from the Same Computer (325673)



The information in this article applies to:

  • Microsoft Outlook 2002

This article was previously published under Q325673

SYMPTOMS

If a domain user logs on to a MAPI session in Outlook 2002, a second domain user cannot log on to a second session on the same computer.

When the second domain user tries to log on to a second MAPI session, a credentials dialog box appears. Even if the second user enters the correct credentials for the mailbox, a dialog box appears that states that the information was incorrect, and prompts the second user for their credentials again.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbbug kbnofix KB325673