RESOLUTION
A supported fix is now available
from Microsoft, but it is only intended to correct the problem that is
described in this article. Apply it only to computers that are experiencing
this specific problem. This fix may receive additional testing. Therefore, if
you are not severely affected by this problem, Microsoft recommends that you
wait for the next Office 2000 Public Update that contains this hotfix.
To
resolve this problem immediately, contact Microsoft Product Support Services to
obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web
site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The typical support costs
will apply to additional support questions and issues that do not qualify for
the specific update in question.
After the hotfix is
installed, the English version of this fix will have the file attributes (or
later) that are listed in the following table. The dates and times for these
files are listed in coordinated universal time (UTC). When you view the file
information, it is converted to local time. To find the difference between UTC
and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
------------------------------------------------
23-Nov-2002 14:50 1,804 Hotfix.txt
07-Nov-2002 19:20 2,962 Readme.txt
07-Nov-2002 19:05 3,667,096 Winword.msp
07-Nov-2002 19:41 4,684,436 Winword_admin.msp
The English version of this fix should have the following file
attributes or later:
Date Time Version Size File name
------------------------------------------------------
02-Nov-2002 07:15 9.0.0.7031 8,826,932 Winword.exe
NOTE: The following registry changes must be made to enable this
functionality. To make the registry changes, follow these steps:
- Start Registry Editor.
- Locate and then click the following key in the
registry:
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Word\Options
- On the Edit menu, click Add
Value and then add the following registry value:
Value name: EnableSubDocPutSaved
Data type: DWORD
Value data: 0x00000001 (Enable) or 0x00000000 (Disable)
- Quit Registry Editor.
WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own
risk.