SYMPTOMS
When you call the
StartTrace function, you may receive a "Stop 0x0000001E" error message. This error message occurs if the minimum number of buffers in the
EVENT_TRACE_PROPERTIES structure is set to a value that is less than the number of processors in the computer. The stack for the error is similar to:
bc02cad0 80507b59 00000006 c0000001 886cd168 ntkrnlmp!WmipAllocateTraceBufferPool+0x116
bc02cbdc 80505713 88f88a48 886cd168 88f88870 ntkrnlmp!WmipStartLogger+0x5b5
bc02cc0c 8041d915 88f88870 886b1e68 886b1e68 ntkrnlmp!WmipIoControl+0x1eb
bc02cc20 804b0512 886cd214 00000000 886b1e68 ntkrnlmp!IopfCallDriver+0x35
bc02cc34 804b1333 88f88870 886b1e68 886c29e8 ntkrnlmp!IopSynchronousServiceTail+0x60
bc02cd00 804a921e 00000208 0000020c 00000000 ntkrnlmp!IopXxxControlFile+0x5ab
bc02cd34 80465679 00000208 0000020c 00000000 ntkrnlmp!NtDeviceIoControlFile+0x28
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
----------------------------------------------------------
15-Apr-2002 04:28 5.0.2195.5265 42,256 Basesrv.dll
15-Apr-2002 04:28 5.0.2195.4928 708,880 Kernel32.dll
13-Apr-2002 15:52 5.0.2195.5575 1,687,296 Ntkrnlmp.exe
13-Apr-2002 15:53 5.0.2195.5575 1,687,040 Ntkrnlpa.exe
13-Apr-2002 15:53 5.0.2195.5575 1,707,648 Ntkrpamp.exe
13-Apr-2002 15:52 5.0.2195.5575 1,665,024 Ntoskrnl.exe