Support WebCast: Windows USB Troubleshooting (325497)



The information in this article applies to:

  • Microsoft SideWinder Force Feedback Wheel USB
  • Microsoft SideWinder Game Pad USB
  • Microsoft SideWinder Joystick 1.0 (USB)
  • Microsoft IntelliMouse TrackBall
  • Microsoft IntelliMouse USB

This article was previously published under Q325497

Session Summary



During this session, we will discuss common issues you may encounter when you attempt to install or use universal serial bus (USB) devices. This session we will introduce several troubleshooting methods to resolve USB issues, discuss common causes of these issues, and offer tips to avoid them in the future.

This is a Level 100 session that was recorded October 8, 2001 and presented by K. Jonas Svensson. Jonas Svensson joined Microsoft as a Support Professional in June 2000. He was originally hired to work on Windows 95, Windows 98, and Windows Millennium Edition (Me) escalations, but has created training for Windows 95, Windows 98, and Windows Me, for the past six months.

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		  presentationDownload presentation wcd100801. This is a 300-KB Microsoft PowerPoint (.ppt) file.
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Modification Type:MinorLast Reviewed:8/9/2004
Keywords:kbdownload kbtshoot kbtshoot kbWebCastSupport kbinfo KB325497