Cannot Access Active Directory Shares From MIT Kerberos Realm (325468)

CAUSE

This problem occurs when you have an account on a Massachusetts Institute of Technology (MIT) Kerberos v5 realm and the Windows 2000 server is in a trust relationship with MIT Kerberos realm.

When you request a resource, such as a shared folder, you computer typically sends a request for access to the Windows 2000 Key Distribution Center (KDC) for permission. Instead, Microsoft Windows XP sends the request for access to the MIT KDC, and that generates the "Access Denied" error message.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

File attributes for Windows XP fix:

   Date         Time   Version        Size     File name
   --------------------------------------------------
   19-Sep-2002  08:09  5.1.2600.101   258,560  Kerberos.dll

File attributes for Windows XP Service Pack 1 (SP1) fix:

   Date         Time   Version        Size     File name
   --------------------------------------------------
   20-Sep-2002  09:00  5.1.2600.1123  263,680  Kerberos.dll