XADM: You Cannot Soft Delete or Move Messages If the Mailbox Is Over Its Quota Limit and You Use a Store Event Sink (325445)

SUMMARY

If a Web store event sink is turned on for folders and a mailbox is over its quota, you may not be able to soft delete mail from the Inbox or move mail between folders in the mailbox.

When you try to delete or move mail, you may receive the following error message:

The item could not be deleted. It was either moved or already deleted, or access was denied.

If no store event sink is registered or turned on locally for this mailbox or globally for the mailbox store, you can still soft delete messages or move messages in the mailbox, even if the mailbox is over its quota.

MORE INFORMATION

A supported feature that modifies the product's default behavior is now available from Microsoft, but it is only intended to modify the behavior that this article describes. Apply it only to systems that specifically require it. This feature may receive additional testing. Therefore, if the system is not severely affected by the lack of this feature, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this feature.

To obtain this feature immediately, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Component: Web store

The English version of this feature has the file attributes (or later) that are listed in the following table.

File name	Version
Ccmproxy.dll	6.0.5771.25
Davex.dll	6.0.5771.25
Drviis.dll	6.0.5771.25
Dsaccess.dll	6.0.5771.25
Dscmsg.dll	6.0.5771.25
Ese.dll	6.0.5771.25
Eseperf.dll	6.0.5771.25
Excdo.dll	6.0.5771.25
Eximap4.dll	6.0.5771.25
Exmgmt.exe	6.0.5771.25
Exnntp.dll	6.0.5771.25
Exoledb.dll	6.0.5771.25
Expop3.dll	6.0.5771.25
Exproto.dll	6.0.5771.25
Exprox.dll	6.0.5771.25
Exres.dll	6.0.5771.25
Exsmtp.dll	6.0.5771.25
Exsp.dll	6.0.5771.25
Exwmi.dll	6.0.5771.25
Febecfg.dll	6.0.5771.25
Iisif.dll	6.0.5771.25
Iisproto.dll	6.0.5771.25
Imap4be.dll	6.0.5771.25
Imap4evt.dll	6.0.5771.25
Imap4fe.dll	6.0.5771.25
Imap4svc.dll	6.0.5771.25
Inproxy.dll	6.0.5771.25
Jcb.dll	6.0.5771.25
Mad.exe	6.0.5771.25
Madmsg.dll	6.0.5771.25
Mdbmsg.dll	6.0.5771.25
Mdbsz.dll	6.0.5771.25
Msgtrack.dll	6.0.5771.25
Nntpex.dll	6.0.5771.25
Pcproxy.dll	6.0.5771.25
Phatcat.dll	6.0.5771.25
Pop3be.dll	6.0.5771.25
Pop3evt.dll	6.0.5771.25
Pop3fe.dll	6.0.5771.25
Pop3svc.dll	6.0.5771.25
Protomsg.dll	6.0.5771.25
Store.exe	6.0.5771.25
Tokenm.dll	6.0.5771.25
X400prox.dll	6.0.5771.25