Session Summary
This presentation addresses 5 of the top 10 or 15
usability issues commonly dealt with by the Office and Consumer Support (OCS)
Team, Product Support Services in Canada. Future WebCasts will look at other
issues.
This is a
Level
100 session that was recorded January 4, 2000 and presented by Alain
Brunet. Alain Brunet is a Software Support Specialist who has worked with PSS
Canada since January 1999. He currently supports Word, PowerPoint, Publisher,
Picture It!, Greetings, Home Publishing, Works, Photo Draw, Visual Basic for
Applications, Office Setup and Installation (in French and English) on both the
Macintosh and personal computer operating systems.
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this Support Webcast (Length: 54 minutes)
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Additional Resources
Download
presentation WC010400.ppt. This is a 820-KB Microsoft PowerPoint
(.ppt) file.
If you do not have PowerPoint and you want a copy of the
slides, use the
PowerPoint
Viewer (2,752 KB).
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Supplemental reading:
Microsoft Office 2000: Step by
Step available through MS PRESS ISBN 1-57231-984-4
- Lessons 1-4 on Word 2000 (general Word 2000 usability
topics)
- Lesson 2 on Excel 2000 (pre-requisite if using an Excel
2000 Spreadsheet as a data source for a mail merge)
- Lesson 3 on Outlook 2000 (pre-requisite if using an Outlook
2000 Address Book as a data source for a mail merge)
- Lesson 2 and 5 on Access 2000 (pre-requisite if using an
Access 2000 table or Query as a data source for a mail merge)
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