XADM: "Cannot Delete Exchmem" and "Cannot Delete Exsp" Error Messages When You Manually Remove Exchange 2000 Server (325324)

The information in this article applies to:

Microsoft Exchange 2000 Server

This article was previously published under Q325324

SYMPTOMS

If you manually remove a Microsoft Exchange 2000 Server installation, and then you try to delete the contents of the Program Files\Exchsrvr folder, you may not be able to delete the Exchmem.dll and the Exsp.dll files. You receive the following error messages:

Cannot delete exchmem: Access is denied. The source file may be in use.

-and-

Cannot delete exsp: Access is denied. The source file may be in use.

CAUSE

This behavior may occur if the Microsoft Search service is running.

RESOLUTION

To resolve this behavior, stop the Microsoft Search service, and then delete the contents of the Program Files\Exchsrvr folder. To stop the Microsoft Search service, follow these steps:

Click Start, point to Settings, and then click Control Panel.
Double-click Administrative Tools, and then double-click Computer Management.
In the console tree, expand Services and Applications, and then click Services.
In the right pane, locate and right-click Microsoft Search, and then click Stop.

MORE INFORMATION

For additional information about how to manually remove Exchange 2000 Server, click the article number below to view the article in the Microsoft Knowledge Base:

260378 XADM: How to Manually Remove an Exchange 2000 Installation

Modification Type:	Minor	Last Reviewed:	6/13/2003
Keywords:	kberrmsg kbprb KB325324