SYMPTOMS
If a Multipurpose Internet Mail Extensions (MIME)-encoded
message does not have "MIME-Version" as the first header, BizTalk Server does
not parse the data, and you receive the following error message:
An error occurred in BizTalk Server.
Details:
------------------------------
[0x1439] No parser component
recognizes the data. This might be caused by an interchange specification that
is missing or not valid, or it might be caused by data that is not valid.
Verify that both the interchange specification (if one is specified) and the
data match.
[0x1730] Suspended Queue ID:
"{3336A3A3-72F6-4321-A1BD-E039B9776683}"
[0x0147] The business
document that was passed in is not in a recognized format and could not be
parsed or decrypted.
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest
service pack for Microsoft BizTalk Server 2002. For additional information,
click the following article number to view the article in the Microsoft
Knowledge Base:
815781 How to Obtain the Latest BizTalk Server 2002 Service Pack
Hotfix Information
A supported fix is now
available from Microsoft, but it is only intended to correct the problem that
is described in this article. Apply it only to computers that are experiencing
this specific problem. This fix may receive additional testing. Therefore, if
you are not severely affected by this problem, Microsoft recommends that you
wait for the next service pack that contains this hotfix.
To resolve this
problem immediately, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers
and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The typical support costs
will apply to additional support questions and issues that do not qualify for
the specific update in question.
The English version of
this fix has the file attributes (or later) that are listed in the following
table. The dates and times for these files are listed in coordinated universal
time (UTC). When you view the file information, it is converted to local time.
To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-----------------------------------------------------------------
12-Jul-2002 15:25 3.0.1524.0 348,432 Mscis.exe
12-Jul-2002 15:25 3.0.1524.0 131,344 Cisapi.dll
12-Jul-2002 15:25 3.0.1524.0 524,560 Ciscore.dll
12-Jul-2002 15:25 3.0.1524.0 405,776 Cisengine.dll
11-Apr-2002 9:41 19,632 Sq_priorityupgrade.sql
11-Apr-2002 9:41 13,680 Btm_priorityupgrade.sql
With this fix, BizTalk Server searches the first 1,200 bytes for
the "MIME-Version" header.
This problem is resolved with the fix that
is contained in this article. To install the fix, you must follow the
instructions in the Readme text file that comes with the fix. This information
is outlined as follows:
For each computer that is running BizTalk
Server and for each database group, Btm_priorityupgrade.sql must be executed
against the BizTalk Interchange_BTM database, and Sq_priorityupgrade.sql must
be executed against the BizTalk Interchange_SQ database. To do this, you must
use the SQL Query Analyzer to execute the stored procedures against the
affected BizTalk database.
To install this fix, follow these steps:
- Use either the Services Microsoft Management Console (MMC)
or the BizTalk Server Administrator to stop BizTalk Server. To use the Services
MMC on Microsoft Windows 2000, follow these steps:
- Click Start, point to Settings, click Control Panel, and then double-click Administrative Tools.
- Click Services, double-click System services, and then double-click BizTalk Messaging Services to stop or restart the BizTalk Messaging Service.
To use the Services MMC on Microsoft Windows XP, follow
these steps:
- Click Start, click Control Panel, click Performance and Maintenance, and then click Administrative Tools.
- Double-click System services, and then double-click BizTalk Messaging Services to stop and restart the BizTalk Messaging Service.
To use the BizTalk Server Administrator, right-click the
BizTalk Server name in the BizTalk Server group to stop or start the
services.
- In the BizTalk Server installation directory (\Program
Files\Microsoft BizTalk Server\), delete Cisengine.dll, Ciscore.dll, and
Mscis.exe.
- Replace the deleted files with the files from this
fix.
- Use the SQL Query Analyzer to apply Btm_priorityupgrade.sql
to the Interchange_BTM database.
- Use the SQL Query Analyzer to apply Sq_priorityupgrade.sql
to the Interchange_SQ database.
- Use either the Services Microsoft Management Console (MMC)
or the BizTalk Server Administrator to restart BizTalk Server.
NOTE: You must upgrade all servers that share the database. Any
computers that are running BizTalk Server and that do not have the fix
installed do not start after the BizTalk Management (BTM) and Shared Queue (SQ)
databases have been updated. These two SQL database updates must be run before
you run Hotfixsetup.exe. If they are not updated, the BizTalk Service does not
start.