XADM: Cannot Create System Attendant Resource in Windows 2000 Cluster (325051)

SYMPTOMS

After you install Exchange 2000 Server in a Windows 2000 cluster environment, you may try to create the Exchange System Attendant resource. When you try to do so, you may experience the following symptoms:

You may receive the following error message:
ID no: c0072030
Microsoft Exchange System Attendant: There is no such object on the server
The Event Viewer Application log may contain an entry that is similar to the following entry:
Event Type: Error
Event Source: MSExchangeCluster
Event Category: (4)
Event ID: 2076
Date: date
Time: time
User: N/A
Computer: computer name
Description:
Microsoft Exchange System Attendant: Cluster Service failed resource control function

For more information, click http://search.support.microsoft.com/search/?adv=1.
Data:
0000: 30 20 07 80 0 .?
O: (Objective)

CAUSE

This issue may occur if the "Active Directory Connections" container is not present in the following Active Directory location:

CN=Configuration,DC=domain,DC=com|
                                 |
                                 |- CN=Services|
                                               |
                                               |- CN=Microsoft Exchange

RESOLUTION

To resolve this issue, use the method for your environment:

Mixed Exchange 5.5 and Exchange 2000 Server Environment

In a mixed Exchange 5.5 and Exchange 2000 Server environment, the Active Directory Connections object must contain the correct Access Control List (ACL). To provide the correct ACL, run the setup /forestprep command. For additional information about how to do so, click the article number below to view the article in the Microsoft Knowledge Base:

262068 XADM: How to Set Up Exchange 2000

Environment with Only Exchange 2000 Server

In an environment with only Exchange 2000 Server, re-create the missing Active Directory Connections object in the Active Directory:

Start Adsiedit.exe.

NOTE: Adsiedit.exe is available on the Windows 2000 installation CD-ROM as one of the Support Tools. To install the Support Tools, run Setup.exe in the Support\Tools folder, and then follow the instructions on the screen.
Double-click Configuration Container, double-click CN=Configuration,DC=domain,DC=com, and then double-click CN=Services.
Right-click CN=Microsoft Exchange, point to New, and then click Object.
In the Select a class box, click container, and then click Next.
Type Active Directory Connections in the Value box, click Next, and then click Finish.
Verify that the Active Directory Connections object has been created in the CN=Microsoft Exchange container.

MORE INFORMATION

For additional information about re-creating the Active Directory Connections object, click the article number below to view the article in the Microsoft Knowledge Base:

287172 XADM: Exchange 2000 Setup Does Not Work with 0x80072030 Error Code

For additional information about the c0072030 error, click the article number below to view the article in the Microsoft Knowledge Base:

285137 XADM: "C0072030" Error Message Occurs When You Create a System Attendant Resource on a Cluster Server