SYMPTOMS
After you upgrade Microsoft Outlook 97 to Microsoft Outlook
2000 Service Release 1 (SR-1), you may receive the following error message when
you open a Microsoft Outlook OLE Object from a program or document other than
Microsoft Outlook:
The document name or path is not
valid. Try these suggestions.
* Check the file permissions for the
document or drive.
* Use the File Open dialog box to locate the
document.
(C:\path\filename)
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office 2000 service
pack that contains this hotfix.
To resolve this problem immediately,
contact Microsoft Product Support Services to obtain the fix. For a complete
list of Microsoft Product Support Services phone numbers and information about
support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The English version of this fix has the file attributes
(or later) that are listed in the following table. The dates and times for
these files are listed in coordinated universal time (UTC). When you view the
file information, it is converted to local time. To find the difference between
UTC and local time, use the
Time Zone tab in the Date and Time
tool in Control Panel.
Date Time Size File name
---------------------------------------------
07-Mar-2003 18:31 1,434,928 Outlook.msp
07-Mar-2003 20:16 3,171,224 Outlookff.msp
After the hotfix is installed, the following files will have the
listed attributes or later:
Date Time Version Size File name
--------------------------------------------------------------
28-Feb-2003 06:04 9.0.0.7427 5,337,138 Outllib.dll
01-Nov-2002 00:15 9.0.0.7031 45,104 Recall.dll