PPT2000: Changes Made to Presentation Are Lost When You Open the Document by Using SharePoint Portal Server (324782)



The information in this article applies to:

  • Microsoft PowerPoint 2000

This article was previously published under Q324782

SYMPTOMS

When you use Microsoft SharePoint Portal Server (SPS) and you check out a Power Point 2002 document, make changes, add new pages, and frequently save the document, you may note that the version is not the last version that was saved. This problem occurs even though you used the Check-in command. The read-only version reopens. However, the document does not contain all the changes that you made or the pages that you added.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date          Time    Size        File name
   ------------------------------------------------------
   08-Nov-2002   00:25   1,113,088   Powerpnt.msp
   08-Nov-2002   01:06   2,188,800   Powerpnt_admin.msp
   08-Nov-2002   00:53       2,928   Readme.txt 
				
After the hotfix is installed, the following files will have the listed attributes or later:
   Date         Time   Version     Size        File name
   ----------------------------------------------------------
   30-Sep-2002  00:05  9.0.0.6926  4,255,796   Powerpnt.exe
   16-May-2000  11:10  n/a           476,672   Ppttools.ppa
   04-Jun-2002  08:58  9.0.0.6604    200,704   Msppt9.olb 

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:10/11/2005
Keywords:kbHotfixServer kbQFE kbQFE kbbug kbfix kbOffice2000preSP3fix KB324782