Custom MMC Snap-In Configured to Display Taskpad View Intermittently Displays Tree View (324647)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
This article was previously published under Q324647

SYMPTOMS

If you configure a custom Microsoft Management Console (MMC) snap-in that is restricted to taskpad views, the view may intermittently change between the taskpad view and the tree view when you expand containers in the custom MMC.

CAUSE

This behavior may occur when the following conditions are true:
  1. You create custom MMC snap-ins for deeply nested organizational units (OUs), and restrict the console mode to User mode-limited access, single window.
  2. You restrict those MMC snap-ins to taskpad views.
  3. You add a task to the custom MMC snap-in to switch to another similarly configured snap-in.
  4. You expand levels in the OU that the snap-in is configured to display.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size     File name
   -----------------------------------------------------
   13-Feb-2002  18:49  5.0.2195.4933  603,408  Mmc.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:10/7/2005
Keywords:kbbug kbfix kbQFE kbWin2000PreSP3Fix KB324647
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