You receive an "Application is busy" error message when you install Microsoft Project Server or run the Project Server COM+ Settings tool (324501)


The information in this article applies to:

  • Microsoft Office Project Server 2003
  • Microsoft Project Server 2002
This article was previously published under Q324501

SYMPTOMS

When you click Delete All COM+ Apps in the Microsoft Project Server COM+ Settings tool (PSComplus.exe), or when you install Microsoft Project Server, Setup may stop responding (hang) during the "Configuring ComPlus Components" portion of Setup, and you may receive an error message similar to the following:
PSComplus

This action cannot be completed because the other application is busy. Choose 'Switch To' to activate the busy application and correct the problem.

CAUSE

This behavior may occur if Component Services on your Microsoft Windows 2000 Server-based computer stops responding.

RESOLUTION

To resolve this issue, download and install the Windows 2000 Post-Service Pack 2 (SP2) COM+ hotfix rollup package 18.1.

For additional information about how to download and install the Windows 2000 Post-SP 2 COM+ hotfix rollup package, click the article number below to view the article in the Microsoft Knowledge Base:

313582 INFO: Availability of Windows 2000 Post-Service Pack 2 COM+ Hotfix Rollup Package 18.1

WORKAROUND

To work around this issue, restart the computer.

MORE INFORMATION

For more information, see the "Setup Hangs While Applying ComPlus Settings" section of the Psread10.htm file. This file is located in the Docs folder of the Microsoft Project Server CD-ROM or in the drive:\Program Files\Microsoft Project Server\Help\1033 folder on your hard disk (where drive is the drive on which Windows is installed).

For additional information about where to find the Microsoft Project readme files, click the article number below to view the article in the Microsoft Knowledge Base:

323018 PRJ2002: Where to Find the Readme Files That Are Included with Microsoft Project and Microsoft Project Server

For more information about Windows 2000 Component Services and the Component Services administrative tool, click Help on the Action menu in the Component Services administrative tool. To open the Component Services administrative tool (or Component Services snap-in), click Start, point to Programs, point to Administrative Tools, and then click Component Services.
Modification Type:MinorLast Reviewed:6/6/2005
Keywords:kberrmsg kbprb KB324501
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