WD2000: "Macro Cannot Be Found Or Has Been Disabled" Error Message When You Click Custom Menu (324375)

SYMPTOMS

When you click a command on a customized menu, you may receive the following error message:

The macro cannot be found or has been disabled because of your Macro security settings.

You receive this error message, although the macros are in the template project, and macro security is set to trust the add-in.

After you have this problem one time, it does not occur again until you quit and restart Word.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

IMPORTANT: Before you install Microsoft Office 2000 Service Pack 3 (SP-3), you must have Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a) installed first. To obtain Office 2000 Service Release 1/1a (SR-1/SR-1a), click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 3.