CAUSE
This behavior may occur if the following conditions are
true:
- The Japanese language pack is installed and turned on, or
the localized Japanese version of Microsoft Office 2000 is installed on your
computer.
- Your operating system regional settings are configured for
Japan.
- The file is quite large.
This behavior occurs because there is a problem with the
phonetic load code in Excel 2000. When you save the files, Excel retains
additional phonetic information, which then becomes unreadable. This behavior
seems to occur only with larger files.
RESOLUTION
To resolve this problem, obtain the latest
service pack for Microsoft Office 2000. For additional information, click the
following article number to view the article in the Microsoft Knowledge Base:
276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack
The English version of this fix should have the
following file attributes or later:
Date Time Size File name
-------------------------------------------------
17-Jun-2002 17:29 1,846,312 Excel.msp
17-Jun-2002 18:36 4,459,344 Excel_admin.msp
After the hotfix is installed, the English version of this fix
will have the file attributes (or later) that are listed in the following
table. The dates and times for these files are listed in coordinated universal
time (UTC). When you view the file information, it is converted to local time.
To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
---------------------------------------------------------
14-JUN-2002 23:50:22 9.0.0.6611 7,163,949 Excel.exe