Visio: Shapes Are Missing When You View Your Drawing in Print Preview, Print, or as a Web Page in Your Browser (324251)


The information in this article applies to:

  • Microsoft Visio 2002 Professional
  • Microsoft Visio 2002 Standard
  • Microsoft Visio 2000 Enterprise Edition
  • Microsoft Visio 2000 Professional Edition
  • Microsoft Visio 2000 Standard Edition
This article was previously published under Q324251

SYMPTOMS

In Microsoft Visio, when you print your drawing, view it in print preview, or save it as a Web page and then view it in your browser, some shapes may not appear.

CAUSE

This behavior may occur if one or more of the following conditions are true:
  • The shapes are configured as nonprinting shapes.
  • The layer that contains the shapes is configured as a nonprinting layer.
  • The shapes are located outside the Visio drawing page.

RESOLUTION

To troubleshoot and resolve this behavior, follow these steps:
  1. Start Visio, and then open your drawing.
  2. Select the shapes that are missing.

    NOTE: If a shape that is missing is grouped, ungroup the shape. To ungroup a shape, right-click it, point to Shape, and then click Ungroup.
  3. Right-click the selection, point to Format, and then click Behavior.
  4. Under Miscellaneous, click to clear the Non-printing shape check box, and then click OK.

    NOTE: If the Non-printing shape check box is selected, Visio displays the shape on the drawing page but does not print the shape if you print the drawing.
  5. If you previously ungrouped the shape in step 2, regroup the shape. To group a shape, select the shapes that you want to group, right-click the selection, point to Shape, and then click Group.
  6. On the View menu, click Layer Properties.

    Verify that the layer that contains the shapes that you want to print is selected for printing. If a layer is selected for printing, a check mark appears under Print for that layer. If the layer is not selected for printing, click to put a check mark under Print for that layer, and then click OK.

    NOTE: Your drawing may or may not use layers.
  7. On the View menu, point to Zoom, and then click Zoom.
  8. Click Percentage, type 20 in the box next to it, and then click OK.
  9. Press CTRL+A to select all the shapes in your drawing, and then view the shapes in your drawing. Determine whether any shapes are located outside the drawing page. Move any shapes that are located outside the drawing page to the drawing page.
  10. On the View menu, point to Zoom, and then click Zoom.
  11. Click Percentage, click 100% (Actual size), and then click OK.

MORE INFORMATION

For more information about how to print your drawing in Visio 2002, type about printing in the Ask a question box or the Answer Wizard, and then press ENTER to view the topics.

For more information about how to print your drawing in Visio 2000, click Search on the Help menu, type about printing in the What would you like to know? box, and then click Search to view the topics.
Modification Type:MinorLast Reviewed:1/6/2006
Keywords:kbprb KB324251
©2004 Microsoft Corporation. All rights reserved.