Microsoft installer packages may be reinstalled when you start a packaged program in Windows XP (324209)

The information in this article applies to:

Microsoft Windows XP Professional
Microsoft Windows XP Home Edition

This article was previously published under Q324209

SYMPTOMS

When you try to start a packaged program after you log off and then log back on, some Microsoft Installer (MSI) packages may be reinstalled.

CAUSE

This behavior may occur if the following conditions exist:

You are using a roaming profile.
The "Delete cached copies of roaming profiles" policy is turned on.

Part of a users profile that is related to the MSI is stored in the following registry location for Windows XP:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\(SecurityID)

When the cached roaming profile is deleted, the user-specific data is deleted with it.

RESOLUTION

To resolve this problem, install the hotfix that is described in the following article in the Microsoft Knowledge Base:

828452 An assigned package is reinstalled every time clients log on to the domain

MORE INFORMATION

The "Delete Cached Roaming Profiles" group policy determines whether the system saves a copy of a user's roaming profile on the local computer's hard disk when the user logs off.

If you turn this policy on, any local copies of the user's roaming profile are deleted when the user logs off. However, the roaming profile still remains on the network server that stores it.

Modification Type:	Major	Last Reviewed:	5/11/2004
Keywords:	kbenv kbprb kbui KB324209