Svchost Consumes a Lot of CPU Resources (324139)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
This article was previously published under Q324139

SYMPTOMS

After running correctly for some time, Svchost may start to consume a lot of memory, and may cause CPU usage to climb to 100 percent. When this occurs, you may receive no response when you press CTRL+ALT+DELETE at the console. Existing users remain connected to the server, but new users cannot connect.

This problem is specific to servers that are running Routing and Remote Access that use SecurID protection for remote access. This problem is also specific to the RSA ACE/Agent 1.1 for Windows 2000 (RRAS).

CAUSE

This problem seems to be related to a tight loop in Sdras.dll, which is part of the RSA ACE/Agent software.

RESOLUTION

To resolve this issue, contact RSA Security to obtain the current RSA ACE/Agent for Windows.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:2/27/2004
Keywords:kb3rdparty kbprb KB324139
©2004 Microsoft Corporation. All rights reserved.