MacOFFX: Office Stand-Alone Program Prompts for CD-Key (324137)


The information in this article applies to:

  • Microsoft Entourage X
  • Microsoft Excel X for Mac
  • Microsoft Office v. X for Mac
  • Microsoft PowerPoint X for Mac
  • Microsoft Word X for Mac
This article was previously published under Q324137

SYMPTOMS

Every time you start an Office v. X for Mac program (including Word X, Entourage X, Excel X, or PowerPoint X), you are prompted for the CD Key.

CAUSE

This issue can occur if you have more than one stand-alone version of an Office v. X program installed in the same folder.

RESOLUTION

To resolve this issue, follow these steps:
  1. Install the first program by using the drag-and-drop method.
  2. Rename the Microsoft Office X folder on the hard disk. For example, if you are installing Word X, rename the folder as Microsoft Word X.
  3. Repeat steps 1 and 2 for each program that you want to install.

MORE INFORMATION

For additional information about how to install programs using the drag-and-drop method, click the article number below to view the article in the Microsoft Knowledge Base:

311939 MacOFFX: How to Install Office v. X for Mac OS X (10.1)

Modification Type:MinorLast Reviewed:1/9/2006
Keywords:kbprb KB324137
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