You receive the "No such interface supported" error message or the "Class is unregistered" error message when you capture a screen image or record narration in Producer for PowerPoint 2002 (323742)
The information in this article applies to:
- Microsoft Producer for PowerPoint 2002
This article was previously published under Q323742 SYMPTOMS When you try to capture a screen image or record narration
in Microsoft Producer, you receive one of the following error messages:
Microsoft Producer
Producer cannot complete the
operation.
No such interface supported.
Error code 0x80004002
Class is unregistered RESOLUTION To resolve this problem, install DirectX 8.1 or
later. For more information about DirectX and how to obtain it, visit
the following Microsoft Web site:
| Modification Type: | Minor | Last Reviewed: | 9/9/2004 |
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| Keywords: | kbtshoot kberrmsg kbprb KB323742 |
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