Clearing History May Not Remove Pages You Visited Today in Internet Explorer (323687)


The information in this article applies to:

  • Microsoft Internet Explorer 5.5 for Windows NT 4.0 SP 1
  • Microsoft Internet Explorer 5.5 for Windows NT 4.0 SP 2
  • Microsoft Internet Explorer 5.01 for Windows NT 4.0 SP 1
  • Microsoft Internet Explorer 5.01 for Windows NT 4.0 SP 2
  • Microsoft Internet Explorer 5.0 for Windows NT 4.0
  • Microsoft Internet Explorer 5.5 for Windows Millennium Edition SP 1
  • Microsoft Internet Explorer 5.5 for Windows Millennium Edition SP 2
  • Microsoft Internet Explorer 5.5 for Windows 98 Second Edition SP 1
  • Microsoft Internet Explorer 5.5 for Windows 98 Second Edition SP 2
  • Microsoft Internet Explorer 5.01 for Windows 98 Second Edition SP 1
  • Microsoft Internet Explorer 5.01 for Windows 98 Second Edition SP 2
  • Microsoft Internet Explorer 5.0 for Windows 98 Second Edition
  • Microsoft Internet Explorer 5.5 for Windows 98 SP 1
  • Microsoft Internet Explorer 5.5 for Windows 98 SP 2
  • Microsoft Internet Explorer 5.01 for Windows 98 SP 1
  • Microsoft Internet Explorer 5.01 for Windows 98 SP 2
  • Microsoft Internet Explorer 5.0 for Windows 98
  • Microsoft Internet Explorer 5.5 for Windows 95 SP 1
  • Microsoft Internet Explorer 5.5 for Windows 95 SP 2
  • Microsoft Internet Explorer 5.01 for Windows 95 SP 1
  • Microsoft Internet Explorer 5.01 for Windows 95 SP 2
  • Microsoft Internet Explorer 5.0 for Windows 95
  • Microsoft Internet Explorer 5.5 for Windows 2000 SP 1
  • Microsoft Internet Explorer 5.5 for Windows 2000 SP 2
  • Microsoft Internet Explorer 5.01 for Windows 2000 SP 1
  • Microsoft Internet Explorer 5.01 for Windows 2000 SP 2
  • Microsoft Internet Explorer version 6 for Windows 98
  • Microsoft Internet Explorer version 6 for Windows 98 Second Edition
  • Microsoft Internet Explorer version 6 for Windows Millennium Edition
  • Microsoft Internet Explorer version 6 for Windows NT 4.0
  • Microsoft Internet Explorer version 6 for Windows 2000
This article was previously published under Q323687

SYMPTOMS

After you click Clear History on the General tab of Internet Options, Web pages that you visited today may not be removed from your history.

CAUSE

This problem may occur if another process has the history locked when you click Clear History.

RESOLUTION

To work around this problem:
  1. Quit all running programs.
  2. In Control Panel, double-click Internet Options.
  3. On the General tab, click Clear History.
  4. Click Yes, and then click OK.
  5. Restart Internet Explorer.
  6. If the problem persists, restart your computer in Safe mode, and then repeat steps 1 through 5.
For additional information about how to start your computer in Safe mode, click the article numbers below to view the articles in the Microsoft Knowledge Base:

315222 A Description of the Safe Boot Mode Options in Windows XP

202485 Description of Safe Boot Mode in Windows 2000

273738 How to Troubleshoot Windows Millennium Edition Startup Problems

180902 How to Start a Windows 98-Based Computer in Safe Mode

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:12/5/2003
Keywords:kbprb kbui KB323687
©2003 Microsoft Corporation. All rights reserved.