How To Remove and Then Reinstall NetMeeting in Windows Server 2003 (323348)


The information in this article applies to:

  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, 64-Bit Datacenter Edition
  • Microsoft Windows Server 2003, 64-Bit Enterprise Edition
  • Microsoft Windows Small Business Server 2003, Standard Edition
  • Microsoft Windows Small Business Server 2003, Premium Edition
This article was previously published under Q323348


For a Microsoft Windows 2000 version of this article, see 267958.

IN THIS TASK

SUMMARY

This article describes how to remove and then reinstall NetMeeting.

NOTE: The steps to remove and then reinstall NetMeeting may be required when you try to install other versions of NetMeeting on a Windows Server 2003-based system. At this time, the only supported version of NetMeeting for Windows Server 2003 is the version that installs as part of the operating system.

Newer versions of NetMeeting recognize this supportability issue and do not install on a Windows Server 2003-based system -- for example, NetMeeting 3.0 Service Pack 2 (SP2). However, older versions of NetMeeting (for example NetMeeting 2.11) do try to install on a Windows Server 2003-based system. Although the NetMeeting 2.11 installation process may complete, the Windows File Protection feature will then try to rewrite the correct files. That process can cause the following issues:

NetMeeting may not work correctly; you may have problems with the audio and video features. NetMeeting is listed as uninstalled in the Remove Programs tool.

If you try to remove a NetMeeting 2.x installation, all of the files and registry entries for NetMeeting are removed. Although the Windows File Protection feature replaces the files, the registry entries are not overwritten unless you reinstall NetMeeting.

NOTE: You can also use the following procedure to correct problems with an earlier version of NetMeeting.

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How to Remove and then Reinstall NetMeeting

  1. Copy the Msnetmtg.inf file from the %SystemRoot%\Inf folder to your desktop.
  2. Click Start, click Run, type the following command, and then press ENTER:

    %SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection NetMtg.Remove 132 msnetmtg.inf

    NOTE: This command is case-sensitive, so you must type it exactly as it appears.

  3. Right-click the Msnetmtg.inf file that you copied to your desktop, and then click Install. If you are prompted, insert your Windows Server 2003 CD-ROM into your computer's CD-ROM or DVD-ROM drive.
  4. After the installation process is completed, restart your computer.
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NOTE: By default in Windows Server 2003, you will not find NetMeeting by clicking Start, pointing to Programs, pointing to Accessories, and then clicking Communications. To start NetMeeting, type conf.exe at the Run command, and then while you run the wizard, you can add a NetMeeting shortcut on your desktop and Quick Launch bar. Or you can copy the Conf.exe file from system drive\Program Files\NetMeeting to the folder or location that you want.
Modification Type:MinorLast Reviewed:7/15/2004
Keywords:kbWebServices kbAppServices kbHOWTOmaster kbsetup kbSysPrepTool w2000sysprep KB323348 kbAudITPro
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