Search Results Are Incorrect When You Use a Custom Japanese Thesaurus File (323325)


The information in this article applies to:

  • Microsoft SharePoint Portal Server 2001
This article was previously published under Q323325

SYMPTOMS

When you use a customized Japanese thesaurus file with SharePoint Portal Server 2001, search results are incorrect and one of the following event ID messages may be logged in the server Application event log:
Event Type: Error
Event Source: MssCi
Event Category: None
Event ID: 4153
Description:
Thesaurus file C:\Program Files\SharePoint Portal Server\Data \FTData\SharePointPortalServer\Config\Tsjpn.xml could not be read. Error -2148270095 occurs in Line 0.

-or-

Event Type: Error
Event Source: MssCi
Event Category: None
Event ID: 4153
Description:
Could not load thesaurus file C:\Program Files\SharePoint Portal Server\Data\FTData\SharePointPortalServer\Config\Tsjpn.xml. Error: 3221225477. Line 0 is incorrectly formed. Edit file to correct.
NOTE: The Tsjpn.xml file that appears in these event ID messages is the Japanese thesaurus file that is used by SharePoint Portal Server. If you are using the English thesaurus file and this same event ID message is logged, the Tsenu.xml file appears.

CAUSE

This problem occurs if the strings in a custom Japanese thesaurus file are not parsed correctly. As a result, the thesaurus file cannot be loaded.

NOTE: This problem may occur more frequently on a computer that has two or more CPUs and a large customized thesaurus file.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft SharePoint Portal Server 2001. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

312963 How to Obtain the Latest SharePoint Portal Server 2001 Service Pack

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 

Date             Time          Version      Size       File Name
------------------------------------------------------------------
25-Jun-02      12:15        3.1.2.4212      98,304     Msir3jp.dll
25-Jun-02      14:43    10.145.4629.28   1,589,248      Tquery.dll

NOTE: Because of file dependencies, this update requires SharePoint Portal Server 2001 Service Pack 1 (SP1).
For additional information about SharePoint Portal Server 2001 SP1, click the article number below to view the article in the Microsoft Knowledge Base:

312963 How to Obtain the Latest SharePoint Portal Server 2001 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft SharePoint Portal Server 2001 Service Pack 2.

MORE INFORMATION

For additional information about how to search documents using SharePoint Portal Server and using customized thesaurus files, click the article numbers below to view the articles in the Microsoft Knowledge Base:

299027 Troubleshooting Search Results

289652 How to Modify the Search Thesaurus in SharePoint Portal Server

Modification Type:MinorLast Reviewed:8/30/2005
Keywords:kbSharePtPortalSvr2001SP2fix kbbug kbfix kbSharePtPortalSvr2001preSP2fix KB323325
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