MacWDX: Printed Document Is Blank or Contains Enlarged or Distorted Text (323297)



The information in this article applies to:

  • Microsoft Word X for Mac

This article was previously published under Q323297

SYMPTOMS

When you print a document by using Word X for Mac, the printed document may be a blank, or parts of the printed text may be enlarged or distorted.

CAUSE

This problem is known to occur with the following printers:
  • Brother 1240
  • Brother 1440

RESOLUTION

To resolve this problem, contact your printer's manufacturer and obtain the latest version of the printer driver. For information about how to contact your printer manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

WORKAROUND

You may be able to work around this problem by changing the print quality setting in Word from Fine to Normal. To do this, follow these steps:
  1. On the File menu, click Print.
  2. In the Print dialog box, click Normal, and then click Print.

Modification Type:MinorLast Reviewed:1/9/2006
Keywords:kbprb KB323297