OL2002: The Custom MAPI Transport Provider Does Not Force Outlook to Retrieve Messages Immediately (323242)


The information in this article applies to:

  • Microsoft Outlook 2002
This article was previously published under Q323242

SYMPTOMS

If you write a custom MAPI transport provider for Outlook 2002, and you call the IMAPISupport::SpoolerNotify method to force Outlook 2002 to retrieve any new messages that were received by your custom transport provider, the new messages do not appear unless you click Send/Receive.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Size       File name
   ------------------------------------------------
   28-Aug-2002  16:28  3,963,392  Outlook_admin.msp
   28-Aug-2002  15:58  1,974,452  Outlook.msp
   30-Aug-2002  19:31      3,138  Readme.txt
After the hotfix is installed, the following files will have the listed attributes or later: 
   Date         Time   Version       Size       File name     
   --------------------------------------------------------
   16-Aug-2002  21:05  10.0.4413.0     346,696  Exsec32.dll      
   09-Aug-2002  03:22  10.0.4406.0     539,208  Outlcm.dll       
   23-Aug-2002  22:59  10.0.4420.0   6,310,472  Outllib.dll      
   09-Aug-2002  03:22  10.0.4406.0     121,416  Outlph.dll

NOTE: Microsoft recommends that you use Microsoft Windows Installer 2.0 for the Client Patch installation that is after Microsoft Office XP Service Pack (SP-2). For more information, see the Outlook 2002 Readme.txt file.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbbug kbfix KB323242
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