SUMMARY
This article lists Microsoft Knowledge Base articles for problems that are fixed in the Systems Management Server (SMS) 2.0 Service Pack 4 (SP4) Hotfix Rollup Package (HRP), and also describes how to obtain the HRP.
You must install SMS 2.0 SP4 before you install the HRP. For additional information about how to install SP4, click the article number below
to view the article in the Microsoft Knowledge Base:
311457 SMS: How to Obtain and Install Systems Management Server 2.0 Service Pack 4
To obtain the SMS 2.0 SP4 HRP immediately, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services (PSS) phone numbers and information about support costs, visit the following Microsoft Web site::
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
International Client Pack versions of the HRP will also be made available through PSS soon after the English-language version of the HRP is released.
IMPORTANT: The application of this hotfix makes a modification to the SMS database and performs a site reset. Therefore, you must provide an account and password with the necessary privileges to modify the SMS database. Additionally, this hotfix updates the SMS Client Base components.
IMPORTANT: If you have an SMS hierarchy with multiple sites in the same domain, it is important that you apply this hotfix to all sites in the hierarchy at once in order to avoid any mismatched SMS Client components.
MORE INFORMATION
For additional information about the problems that are fixed in the HRP, click the article numbers below
to view the articles in the Microsoft Knowledge Base:
266232 SMS: Windows 9x Clients Hang When Remote Control Agent Is Installed
Note that the fix for Q266232 is included in SMS 2.0 SP4 for English clients, but you must apply the HRP for Dutch clients.
287409 SMS: The Last Hardware Scan Date Is Incremented by One Month After the Site Attachment Process
287990 Large .tmp File Is Created When You Install or Upgrade an SMS 2.0-based Client
295441 SMS: Logon Discovery Agent Creates Multiple Connections When it Passes DDRs to Site Servers
303397 SMS: Cannot View Subcollections on Child Sites
303848 SMS: You Cannot Type a Share Name That is Longer Than 64 Characters When You Create Packages
305096 SMS: Low-Rights User Is Unable to Browse Criteria 'Values' Without Class Rights
305164 SMS: Remote Control Clients That Are Configured for NetBIOS May Not Be Contacted by the Administrator Console
305209 Cannot Upgrade to SMS 2.0 If Any Component Uses the LANDesk Registry Key
306521 SMS: SMS Service Manager May Not Connect
306974 SMS: Software-Metering Agent Heap Operation Fault
307026 SMS: Duplicate Resources Appear in Collections
307434 SMS: The SMSCliToknAcct Account Is Locked Out If You Use a Software Installation Account
308238 SMS: Rchelp.sys File Prevents Chkdsk.exe from Running
308646 SMS: Screen-Redraw Issues and GDI Object Leaks When Programs Are Set to Use Custom Icons
309381 A Distribution Point Does Not Appear on the Parent If You Add a Distribution Point to a Child Site Again from the Child Site
309387 SMS: 'Invalid Collection Name' Error Message After You Browse for Valid Collections
309437 SMS: SMS 2.0 Clients Do Not Work on Windows NT 4.0 Terminal Server SP4 Through SP6
309644 SMS: The Mandatory Countdown Timer Maximum Value Has Been Increased
310127 SMS: Operating System Appears as 'Windows 9x' at Parent Site
310317 SMS: Access Violation in the SMS_LICENSE_SERVER Service
311085 SMS: Distribution Point Wizard Does not Delete a Package from all Distribution Points
311127 High CPU Utilization in LSASS on Primary Domain Controller Emulator When SMS Client Is Installed to BDCs
311212 SMS: Missing Advertisement Status Messages
311462 SMS: User or User Group Advertisements Do Not Run Immediately After a User Logs On
312512 SMS: Network Discovery Cannot Connect Anonymously to Client
313660 SMS: DDM Assigns Clients Incorrectly in a Multi-Tiered Hierarchy
314271 SMS: Windows Explorer May Consume CPU Resources When the Remote Control Agent Stops
314342 SMS: Advertisements May Not Run If the Screen Saver Runs
316021 SMS: SMSAPM32 Does Not Remove Software or Generate Status Messages for Software Uninstall
316132 SMS: Collection Replication Does Not Work if Collection Comment Has a Carriage Return
316258 SMS: Connection to SMS Provider Without Impersonation May Cause the Wrong User Groups to Be Retrieved
316868 Advertisements Do Not Start When a User Logs On
316316 SMS: Distribution Manager Does Not Work and You Receive Error 998 During Package Compression
317061 SMS: Software Distribution May Not Work If the SMS Site Server Is Installed with Exchange 2000 Server
317112 SMS: A Site Server Enumerates the Group Membership of the SMS Service Account Too Often
317423 SMS: Software Inventory Agent Generates an Invalid Page Fault
317795 SMS: The Remote Control Console Displays a Gray Screen
318163 SMS: Client Service Does Not Quit During Shutdown
318232 SMS: The 'BROWSTAT.EXE STATUS' Command Does Not Return a Server List
318834 SMS Package Source Versions May Be Reported Incorrectly
319207 SMS: Retrying a Package Update May Create Many Jobs
319427 SMS: File Time Stamp Is Changed During Software Distribution Across Time Zones
319462 SMS: Travel Mode Discovery Property May Not Be Reported in Client DDRs
320066 SMS: A Large .tmp File Is Created When You Install a Client
320459 SMS: Advertisements May Run When No User Is Logged On
320692 SMS: Transaction History Files Increase in Size
320797 SMS: Windows 98 Client Hangs When the Wuser32.exe Agent Starts
321168 SMS: Advertisements for a User or User Group Can Run Again
324204 SMS: Collections That Are Based on Complex Queries Do Not Update