A "View Only" status message appears after you open SNA Manager (323142)


The information in this article applies to:

  • Microsoft SNA Server 4.0
  • Microsoft SNA Server 4.0 SP1
  • Microsoft SNA Server 4.0 SP2
  • Microsoft SNA Server 4.0 SP3
  • Microsoft SNA Server 4.0 SP4
  • Microsoft Host Integration Server 2000
  • Microsoft Host Integration Server 2000 SP1
This article was previously published under Q323142

SYMPTOMS

After you open SNA Manager, you may receive the following status message: View Only Additionally, administrators cannot perform the following tasks:
  • SNA Administrators cannot make changes and cannot save changes to the configuration (that is, to the Com.cfg file).
  • Administrators cannot stop and start services.
  • Administrators cannot view permissions by using SNA Server Manager.

    To view permissions, follow these steps:
    1. Right-click the subdomain, and then click Properties.
    2. In the Security dialog box, click the Permissions tab.

      You receive the following message:

      Could not retrieve domain security information

CAUSE

This problem occurs because the permissions to the Com.cfg file have been changed.

WORKAROUND

To work around this issue, change the SNABase service account to use the Local System Account (LSA).
Modification Type:MinorLast Reviewed:7/21/2004
Keywords:kbtshoot kbView kbService kbServer kbMsg KB323142 kbAudDeveloper kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.