Video Tear Out When Windows Media Player Plays Version 8.0 Content (323121)


The information in this article applies to:

  • Microsoft Windows Media Player 7.1
  • Microsoft Windows Media Player 6.4
  • Microsoft Windows Media Player 7
This article was previously published under Q323121

SYMPTOMS

A video "tear out" may occur in Windows Media Player when you play content that is encoded with the Windows Media Player version 8.0 video codec. The tear out appears as a dark horizontal line or lines in the video output, typically below where bright white color occurs in the video.

STATUS

Microsoft has confirmed that this is a problem in Windows Media Player versions 6.4, 7.0, and 7.1.

This problem was corrected in Windows Media Player 8.0 (which is included with Microsoft Windows XP) and future versions of WMP.
Modification Type:MajorLast Reviewed:11/14/2003
Keywords:kbprb KB323121
©2003 Microsoft Corporation. All rights reserved.